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RE: SRN News missing?? (Moody Radio Text Alert)
To: CRTech <crtech@crtech.org>
Subject: RE: SRN News missing?? (Moody Radio Text Alert)
From: David Woodworth <David.Woodworth@moody.edu>
Date: Tue, 27 Mar 2018 19:21:47 +0000
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Thread-topic: [CRTech] SRN News missing?? (Moody Radio Text Alert)
At Moody Radio, our Network Operations center also had dead air on the SRN News feed and aired an emergency back-up newscast on Moody-1 at 1:55 p.m.

Here's a copy of our Moody Radio Text Alert we just sent out:
SRN News failed to air at 2:55 pm ET.  There was 30 seconds of dead air on MB1.  We joined the previous hour's newscast in progress at 2:55:30.  More details at moodyradio.org/affiliates/alerts.

Tom Svoboda
A call to SRN News revealed they are experiencing backhaul issues to the satellite uplink. That would explain a "stalled stream" fault or error message on the SNN satellite channel.

This sounds familiar.

As a matter of fact, we at Moody Radio have been operating on a back-up backhaul since a primary backhaul unit failure on Saturday. See the note at https://www.moodyradio.org/stations/affiliate/alerts/.

The back-up backhaul system has been operating with a buffering delay of 3 seconds since Saturday on Moody-1. Not fun! Our engineers have been working on a work-around solution until parts arrive for the primary backhaul in 5 to 7 days.

[Logo for Labels]<http://www.moodyradio.org/affiliates/>

David P. Woodworth
Network Affiliate Support Coordinator  |  Radio Operations
(312) 329-4435
(312) 259-9383 (mobile)
(800) 621-7031 (toll-free)
(312) 329-4468 (fax)
820 N. LaSalle Blvd., Chicago, IL 60610

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