Thanks Bill. I did figure this one out on my own through trial
and error. We have two with the renewal authorization where a
right click is required. I agree, many people won't figure that
out, and will only be able to see the first document, which
appears to be expired. Not at all user-friendly.
The license I have that's problematic is the only document there.
It won't open even with a right click, and when it's downloaded,
Adobe Reader says it can't be opened and may be corrupt. I'll see
if it begins working--otherwise, I'll try support.
Alan--thanks for your thoughts as well. I totally missed the baby
blue line with the phone number and link for e-support. My screen
ends just below the login. The top of the blue line is actually
there, but no text was visible, so it just looked like a border.
All I've ever done on that page is enter my information and log
in, so I never even realized there was more to the page!
On 2/2/2018 4:41 PM, Bill Hurne wrote:
Just received a
reply from the FCC IT Service Desk about the non-viewable
license authorizations in OPIF.
“Please try to Right Click and Open in New Tab for each
document. Currently, all 3 stations have viewable documents
in View Other Authorizations.”
advice and it works. But I doubt the general public will
know when all the other documents are one simple mouse click
away, and certainly hope the FCC enforcement bureau knows