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RE: Project And Repair Request Software
To: CRTech <crtech@crtech.org>
Subject: RE: Project And Repair Request Software
From: Jesse Diller <jdiller@weec.org>
Date: Thu, 1 Feb 2018 16:05:36 +0000
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In-reply-to: <1614ead1730.27ea.ecb7cb34b851c43635e81132be394647@me.com>
References: <59FAF18D-123B-4EF4-82B0-6604D488824E@praisefm.org> <1614ead1730.27ea.ecb7cb34b851c43635e81132be394647@me.com>
Thread-index: AQHTmuCdvuvh570aIkm62EGpZ8eYRKOO/k0AgAC482A=
Thread-topic: [CRTech] Project And Repair Request Software

I use Spiceworks’ helpdesk here; linked to the domain server, so users logins and emails are automatic.

 

- Jesse Diller

IT Director, Strong Tower Christian Media
WEEC 100.7FM / WFCJ 93.7FM

 

From: Nathaniel Steele [mailto:nathaniel.steele@icloud.com]
Sent: Wednesday, January 31, 2018 7:04 PM
To: CRTech
Subject: Re: [CRTech] Project And Repair Request Software

 

Im just setup spiceworks here Havent got the users involved yet but ive been putting my tasks into the ticket system as a test and it works.

On January 31, 2018 4:13:40 PM Dave Hartman <dhartman@praisefm.org> wrote:

Anybody out there using some cloud or onsite software to track projects or service requests from staff?

 

I’m using a program called Asana now which is working great for me to keep track of to do items but I would really like to make it easy for other staff members to submit a help ticket for a repair, question, see upgrade progress, etc.. but also be able to run some reports for management to stay connected with my work. 

 

I would prefer something free of course but open to paid as well. I have been looking at SpiceWorks Help Desk software and a couple others but would love to hear your thoughts before diving in to deep. 

 

Praise FM Logo

Dave Hartman
Engineering & IT
phone: (320) 859-3000
email: dhartman@praisefm.org

KBHL / KBHZ / KCGN / KTWN 96.3 HD2
PO Box 247, 402 E. Pike Street
Osakis, MN 56360
www.praisefm.org

Praise FM Logo

Praise FM Logo

Praise FM Logo

 

 


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References: Project And Repair Request Software
(Dave Hartman <dhartman@praisefm.org>, 31 Jan 2018 22:13:31 -0000)
Re: Project And Repair Request Software
(Nathaniel Steele <nathaniel.steele@icloud.com>, 1 Feb 2018 00:03:53 -0000)
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