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Re: Project And Repair Request Software
To: CRTech <crtech@crtech.org>
Subject: Re: Project And Repair Request Software
From: Nathaniel Steele <nathaniel.steele@icloud.com>
Date: Wed, 31 Jan 2018 18:43:07 -0600
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Spiceworks is free also. Definitely more of an it helpdesk oriented package, but you can freely define categories.

The price is right.

On January 31, 2018 6:04:02 PM Nathaniel Steele <nathaniel.steele@icloud.com> wrote:

Im just setup spiceworks here Havent got the users involved yet but ive been putting my tasks into the ticket system as a test and it works.

On January 31, 2018 4:13:40 PM Dave Hartman <dhartman@praisefm.org> wrote:

Anybody out there using some cloud or onsite software to track projects or service requests from staff?

I’m using a program called Asana now which is working great for me to keep track of to do items but I would really like to make it easy for other staff members to submit a help ticket for a repair, question, see upgrade progress, etc.. but also be able to run some reports for management to stay connected with my work. 

I would prefer something free of course but open to paid as well. I have been looking at SpiceWorks Help Desk software and a couple others but would love to hear your thoughts before diving in to deep. 

Praise FM Logo
Dave Hartman
Engineering & IT
phone: (320) 859-3000
email: dhartman@praisefm.org

PO Box 247, 402 E. Pike Street
Osakis, MN 56360
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References: Project And Repair Request Software
(Dave Hartman <dhartman@praisefm.org>, 31 Jan 2018 22:13:31 -0000)
Re: Project And Repair Request Software
(Nathaniel Steele <nathaniel.steele@icloud.com>, 1 Feb 2018 00:03:53 -0000)
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