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RE: sound exchange
To: "'CRTech'" <crtech@crtech.org>
Subject: RE: sound exchange
From: "Cameron Beierle" <manager@kacs.org>
Date: Mon, 22 Jan 2018 12:24:34 -0800
Content-language: en-us
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In-reply-to: <561d7abe$5edf9a14$6d2bfdd5$@com>
Organization: KACS
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Reply-to: <manager@kacs.org>
Thread-index: AdOTkigIwoicYoXmRGmyzu2kfBdh6AALMWZA

And be sure to include the ATH – tuning hours data from your webstream.  They’re quite fussy about that being there and in the format they define.

 

 

From: Greg Myers [mailto:Greg@kcfyfm.com]
Sent: Monday, January 22, 2018 7:03 AM
To: CRTech
Subject: Re: [CRTech] sound exchange

 

Gentleman,

I had the same problem a couple months ago.  The tech support person said to make sure the format matches the required columns exactly as they show in their example.  Do not have any other information present.  I did this and it uploaded perfectly. My music software exports the data with extra info, like Station Manager name, phone number, posting dates etc.  Take all that out so it's only the exact columns required by Sound Exchange and it should work.

Greg S. Myers
President & General Manager
Relevant Media Inc - KCFY 88.1 FM

greg@kcfyfm.com
www.kcfyfm.com

 


From: "Andy Larsen" <andy@whwl.net>
Sent: Monday, January 22, 2018 5:33 AM
To: crtech@crtech.org
Subject: Re: [CRTech] sound exchange

Now that's an understatement.

I'm interested in any resolution others find with this. I also tried to file a report last week, and got the same error. Interestingly, after telling me it was an invalid format, it shows on the page that the report is "processing," which is the same thing it says for every report in 2016 and 2017. Who knows...

 

On 1/20/2018 4:53 PM, Redeemer Broadcasting wrote:

Sound Exchange is problematic.

 

--

Andy Larsen
 
Manager
WHWL * WEUL * WHWG
Gospel Opportunities, Inc.
130 Carmen Drive
Marquette, MI  49855
906.249.1423
1.800.359.9673

 

Virus-free. www.avast.com

 

References: Re: sound exchange
("Greg Myers" <Greg@kcfyfm.com>, 22 Jan 2018 15:03:25 -0000)
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