What he said... After you enter the FRN and Facility ID, the form should partially populate. It takes a few seconds for the data to download.
AND are you sure you have the right FRN number? I just had a mild conniption trying to enter a clients info and found that they had 2 FRN's and they had given me the wrong one. Although the FRN and FacID were valid, they were no longer associated with each other.
I knew that I had filed the forms for them last year but nothing populated.
All this assuming that last year's forms were properly filed.